The Redwood My Client Groups>Benefits>People to Cover form is not allowing adding or updating

Summary:

All the other Benefit pages I have turned on with the same profiles ORA_HCM_VBCS_PWA_ENABLED and ORA_BEN_ADMINISTRATIVE_ENROLLMENT_REDWOOD_ENABLED are working fine. My Security Analyst and our implementation partner security people say that for this form, they determined that the custom roles that I have contain all the roles and duties that were documented for this form to work.

Content (please ensure you mask any confidential information):

The form is missing the + Add button, and clicking into any of the People listed does not allow updates.

And scrolling down to Beneficiary Organizations, the + Add button is there, but it doesn't allow you to do anything.