Redwood
Discussion List
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Benefits summary report shows blank in prod environmentSummary: In test environment the report displays without problem, but in production it opens in blank. We're missing any configuration or program execution for it to dis… -
Redwood Benefits: Confirmation MessageHi Team, Is there any way we can change the message once they submitted their enrollment for Redwood page? Current setup: Redwood Setup: One more thing the Print option … -
Redwood Benefits: Post-EnrollmentHi Team, Is there any way we can change this other than Optional? Since Pending Actions are require? Thanks! Rechiel
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Redwood does not have the functionality to review Payroll Information from the employee’s enrollmentSummary: Redwood does not have the functionality to review Payroll Information from the employee’s enrollment rate date as opposed to the Responsive Page Content (please…
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HSA Plan Configuration Change: Transition from Program to Unrestricted Enrollment & Fast FormulaSummary: Hello everyone, Current: HSA is set as a "Plan in Program" with Post Edit Election Fast Formula (FF) ensuring that HDHP medical plans and HSA enrollments are li…
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How Can we Hide/Edit the Total Cost Per Pay Period in Benefits Redwood ESS PagesSummary: We need to Customize the Benefits Plan enrollment & Summary where we want to hide the "Total Cost" in redwood page, Can anyone share the steps and VBS setup to …
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Ability to make Name component non-editable in edit/convert pending worker page in redwoodSummary: In RUI we had a option to make Name component non-editable or read only in edit/convert pending worker page. The same is not available in Redwood pages for Pend…
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Wanting to add a date field to enrollments basic details under benefits summarySummary: We are looking to have a date field added under the basic details of one of our benefit enrollments Content (please ensure you mask any confidential information…
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Can we hide the pending actions-Close Past Optional Action Items Bulk?Summary: Our requirement is can we hide the close past optional action items bulk button under pending actions? Content (please ensure you mask any confidential informat…
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How to close pending action items for Benefits CertificationOnce the enrollments are completed by employees and the certification is submitted, it correctly routes for approval. After the approval, when I attempt to run the Manag…
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How do I hide/remove Unenroll button on some benefits in Redwood?Hello, How do I hide the Unenroll button during enrollment for benefits that are automatically enrolled to an employee? Benefits like basic life, long term disability, e…
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Benefits Certification Fast-formulaThe requirement is that certification should only be triggered if the child is over 21 years old. For children under 21, certification should not be triggered. Could any…
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Unable to upload documents on behalf of the employeeSummary: Hi, I'm trying to upload an enrollment document on behalf of an employee. Even though the document is already set up and it appears as a pending action, I can n…
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Can we hide Person info and Person Beneficiary Organization from benefits summary pageSummary: Can we hide Person info and Person Beneficiary Organization quick actions from benefits summary page Content (please ensure you mask any confidential informatio…
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Redwood - Add/Edit button not visible for Address under People to coverSummary: Add/Edit button not visible for Address under People to cover Content (please ensure you mask any confidential information): Version (include the version you ar… -
How Hide the word "self" on a plan – Benefits Self Service or AdministrationContent (please ensure you mask any confidential information): Hello Team, When we open an enrollment, we can enroll in a program composed of one or several plans. Insid… -
Redwood Dependent DesignationSummary: With the 25A release, we now have the capability to designate dependents through the pending action item. According to the release notes, 'Contacts that are add…
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We recently enabling benefits redwood profile Me > Benefits > Quick Actions -Temporary ID Card hideSummary: In benefits redwood profile Me > Benefits > Quick Actions -Temporary ID Card we don't want display the Temporary ID Card in redwood page, Is there any possibili…
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how to remove the text under benefits Self-Service Enrollment?Summary: How can I remove the text under "Self-Service Enrollment" on the Redwood screen? Content (please ensure you mask any confidential information): Version (include…
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Can we personalize the text in demographic section under People to coverSummary: Can we personalize the text in demographic section under people to cover? Content (please ensure you mask any confidential information): Version (include the ve…
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How to personalize the banner background image URL & banner foreground image URL in ESS landing pageSummary: We have requirement to personalize the banner background image URL and banner foreground image URL in employee self service landing page,how do you upload the i…
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Validation is not working in people to cover>Create new contact page in benefitsSummary: Validation is not working in people to cover>Create new contact page in Benefits Activity Center Before you enroll page. Benefit Summary Page. We wanted to rest…
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Redwood Benefits: Data Security RolesHi, We encounter this error after adding all of the roles and privileges and even though we regenerate the roles. I need to regenerate them again so that this error will…
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Looking for Table Name and Column Name details to create a Global Transfer Life event.Summary: Hi, We have a requirement from the customer asking for global transfer life event. However when we are trying a create person data changes and not able figure o…
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Enrollment summary-personalize text after submitting enrollmentsSummary: Can Enrollment summary text be personalized after submitting enrollments? Kindly advise. Content (please ensure you mask any confidential information): Version …
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Should we schedule Ingest Benefits Person Search Data to run on a regular basis?We are experiencing intermittent issues where we cannot query an employee in the Benefits Activity Center. If we run the Ingest Benefits Person Search Data process for t… -
Benefit Administration > Benefit Activity Centre-shows the enrolments and pending action but no dataIn the new Redwood Benefit activity center - under the benefits summary page, the sections - Enrolments and pending actions shows no data, just the sections are visible.…
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Enroll in Benefits for Open Enrollment change elections screen to elect dependents isn't popping upSummary: I have set up Open Enrollment and testing. I have Medical, Dental and Vision set to Enrollment Rule - Current can keep or choose; new can choose and Default New…
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Can we hide primary care physician section redwood benefits summary page when we click on the planSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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How to add customization text for change beneficiaries under Quick actionsSummary: Can we add personalization text under change beneficiaries? Content (please ensure you mask any confidential information): Version (include the version you are …