Redwood
Discussion List
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Unable to add Parameters to Business Object Functions in AI Agent StudioSummary: Unable to add Parameters to Business Object Functions in AI Agent Studio. After enetering the Parameter info and clicking Done button not saving the Parameter t… -
Blank Category Code on Benefits setup diagnostic reportWhen running the benefits diagnostic report , the category code is showing up as blank. How can we retreive teh Category code on the diagnostic report? Here are the para… -
How to hide the Beneficiaries and Primary Care Physicians sections in the Benefits Summary ?Summary: For a client, we would like to hide the Beneficiaries and Primary Care Physicians sections on the enrollment details page within the Benefits Summary. Content (… -
How to hide Court Orders on the Overview section of the Benefits Summary page?Summary: The client would like to hide the Court Orders statistic on the Overview section of the Benefits Summary page, as it is not useful. Content (please ensure you m…
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Identification of the relationship dropdown variable in "People to Cover"Hello team, For the client, we would like to set a condition based on the relationship. if (relationshipName === "Child") The issue is that we can't identify the correct… -
Is there a way to remove/hide the quick action field 'Benefits Court Orders' ?Summary: Is there a way to remove or hide the 'Benefits Court Orders' quick action from the Benefits summary screen? Our client doesn’t have any plans that involve court… -
need to show all 4 rates on employee self service pageSummary:Hi All, We are in implementation phase and we have normal rate and Rx rate for medical plans. As per requirement, we need to show all 4 rates on employee self se…
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How to make Name field non editable in Redwood UI on Benefits Dependent Page ?Summary: We want to restrict the Name fields from being editable on the ESS of Benefits Add/Remove Contact and Dependents you'd like to cover Content (please ensure you …
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Can we add verbiage or any banner in Redwood Benefits TileSummary: Can we add verbiage or any banner in Redwood Benefits Tile where i have highlighted in Yellow Content (please ensure you mask any confidential information): Ver…
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Redwood Benefits: What is the meaning of Pencil Icon on Pending ActionsSummary: Hi, When you open the Classic Pending Action tile, there is no Pencil Icon or anything else to click on. In Redwood, pending actions will appear on the Summary … -
Inquiry on Upcoming Features for Benefits Contact pageSummary: We have a requirement from the client regarding the Me > Benefits > Before You Enroll > Contact page. The client is looking for one of the following capabilitie…
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looking for best practices to deploy VBS changes across different versionsSummary: Is it required to have one DEV pod to be on Prod cadence always so that no there will not be impact on VBS deployments during upgrade window? Content (please en…
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Redwood Benefits Self-Service “summary” page: section rules not applying( VB Studio)Summary: I’ve built a custom extension on the Redwood Benefits Self-Service summary page in our environment. I added two fragments under a section rule set (ruleSetEmplo…
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How to make Relationship type field non-editable in Redwood UI on Benefits Dependents page ?Summary: On the Redwood Add Remove Contacts and Dependents you'd like to Cover, we want to restrict the ESS users from being able to edit Relationship type field. Conten…
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Unable to add business rules in the 'Review Employee Resources' page using VB StudioIn VB Studio, When trying to add conditional rules in the Review employee Resources page, it shows very limited filter options, unlike usually observed in other pages. I…
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Redwood - how can we restrict employee from changing their contacts first, last name and relationHello Hoping everyone is doing well! On Redwood pages, how can we restrict employee from changing their contacts first, last name and relationship in Benefits Self Servi… -
Redwood Benefits: Compensation InfoHi, May I know why there are two View Compensation History and it is pulling different UI. Thanks,
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Redwood Benefits: Missing Certification SectionSummary: Hi, When we enabled Redwood, we saw that the Certification area above Notes was removed; could someone please tell us where we can find this section? Content (p…
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How to allow a employee to add a comment when adding certificationSummary: Hello community, is there a way to add a comment section in Benefits ESS for certifications? Also, is there a way to make the field "URL" not visible? Version (…
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25B: With new Benefits Activity Center, all fields are exposed for contacts in People to Cover PageSummary: We are turning on the redwood page for Benefits Admin (25B) however when trying to add new contact as admin, all fields for the contacts are appearing as screen…
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Bug on Benefits Self-Service Page – Pending Action SectionSummary: We want to edit a pending action on the Benefits Self-Service page, but we believe there is a bug. The panel opens empty, and we can't perform any action. Conte…
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Redwood Benefits AI Agent - need help adding additional documents to ToolSummary: Hi, in working through setting up the Benefits AI Agent, I am having difficulty adding additional documents to the Tool. In the initial set up to test, I was ab…
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Hide the self user's name on the enrollment page in Benefits Self-Service.Summary: We changed the Benefits page to Redwood. On the 'View All Enrollments' page, we noticed that the current user's name appears under each enrollment. Since this i…
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How to access the benefits summary/documents in the review employee resourcesWhile configuring the Review Employee Resources ESS page using VB Studio, I have added the component 'hyperlinks'. My requirement is to make the employee to click on the…
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Can you change the word "Edit" when employee has the option to Enroll in Self Service in RedwoodSummary: I have looked in Visual Builder and I can't seem to find an option to be able to change this word from Edit to Enroll. Is there an option for this? Also is ther…
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Missing Actions on Benefits SummarySummary: I enabled Benefits Activity Center and noticed that when I go to an employee's Benefits Summary, Document Records, Compensation Info, & Employment Info is missi…
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How does an employee upload a document when they have a pending action in employee self service?Summary: I am currently testing Redwood Benefits and noticed that when an employee has a pending action, there is no place to upload the document. Is there something I'm…
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Benefits Activity Center Redwood experience was not supposed to be enabledSummary: We would like to understand why the new Benefits Activity Center Redwood experience was enabled when, according to the Oracle documentation that was provided in…
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Redwood Benefits AI Agent - One Topic Area or Multiple - how did you set up?Summary: Hi, in setting up and testing our new Benefits AI Agent for Redwood, I uploaded our benefit documents into multiple topic areas. Medical Dental and Vision Life,…
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Address error in Benefits people to cover contactsWe are getting the following error while clicking any contacts from people to cover screen. This issue is also present in Family and Emergency contact page. Seems to be …