Redwood
Discussion List
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Redwood - not able see existing or create new contacts after enabling Gender ValidationHello Hoping everyone is doing well! We are trying to enable Gender Validation Rule on Contact page in Benefits ESS through VBCS but facing the issue. I have provided al… -
Need to hide support tab from ME ->Benefits employee login pageSummary: Need to hide support tab from ME ->Benefits employee login page. When we tried to hide the support tab, we were not able to achieve it through VBCS. We wanted t… -
Plan type grouping page composer customization is not available in Redwood PagesSummary: We are implementing a Benefits module across several countries, and as a result, we are cautiously using plan type grouping. Each benefit comes with numerous in…
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Need to rename the "Suspended" Enrollment StatusSummary: We have requirement to rename the enrollment status "Suspended" in Employee Benefits self service. Suppose employee is trying to enroll in emp+spouse coverage w…
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Redwood Person Info page not having person type sectionSummary: I noticed that in the Benefits Administration > Person Info page, I can see the 'Person Type' section, but when I open the Redwood page from my client groups > …
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25A Admin cannot view employee benefits in Benefits Summary quick actionSummary: Dear Team, We have an issue there the admins cannot see employee benefit details in the "Benefit Summary" page (redwood). However using the Benefit Administrato…
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Redwood - Can we customize plan card in Benefits Self-ServiceHello Hoping everyone is doing well! We want to know the plan enrollment card can be customized. Example, we want to increase the font of the plan and option name, need …
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Redwood "Need help? Contact Us" in Benefits Self Service should go to common email box and not AORSummary: Redwood "Need help? Contact Us" in Benefits Self Service should go to common email box and not AOR configured for Approvals / notifications Can we make the need…
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Redwood - how to remove auto approved life event in Benefits Activity CenterHi Hoping everyone is doing well! We have not enabled the approval rules for Self Assigned Life event so when employee report as life event, its get auto approved. So wh…
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unable to see the life event under the Self-reported life eventSummary: Employee has reported a life event from the self-service and is in the submitted state. Admin can see number 1 under self-reported life events in the overview s…
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Unable to hide "Additional info" section in Enroll Now in BenefitsSummary: Navigation: About Me » Benefits » Enroll Now » Verify people You'd like to cover »Add New Contact Requirement: Hide "Additional info" section Under Phone » Defa…
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People to Cover Custom Field Missing Post Redwood Enablement - BenefitsIn our classic UI, we had a custom field available under the People To Cover section that allowed us to use a drop down with a Yes or No option on if the employee was a …Brittany Foster 21 views 2 comments 0 points Most recent by Melanie Mahon-Oracle Human Capital Management -
Redwood - need Redwood Deep link for Benefits - SummaryHi Hoping everyone is doing well! We had a RUI deep link for Benefits - Summary (/fscmUI/faces/deeplink?objType=BEN_VIEW_BENEFITS_SUMMARY&action=NONE) but we are unable …
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Redwood Benefits Self-Service Enrollment flow - can we add or change a task/step?Summary: Hi, as we are testing Redwood and preparing for Open Enrollment, is it possible in the benefits self-service enrollment flow to add a task or repurpose an exist…
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Benefit summarySummary: I turned on Redwood and both profile values are set to Y but when I go to Benefits Summary page to make changes in Visual Builder I have a screen that says Ther…
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Redwood - Can we display Life Event Name during Enrollment FlowHello Hoping everyone is doing well! Can we display the Life Event name during the Enrollment Flow so that employee know which life event they are making election for. I…
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how to hide additional info section inside personal create new contact pageSummary: Navigation: Me→Benefits→Before you enroll→create contact→additional info section. Requirement: to hide Additional Info section I refer the similar post but this…
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Redwood – Healthcare/Dependent Care FSA not calculating when changing the coverageHello All Hoping everyone is doing well! We are in SIT cycle for Redwood Upgrade and noticed one issue when Healthcare/Dependent Care FSA not calculating when changing t…
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25B: In the new Benefits Activity Center 'People to Cover' action is not availableSummary: In 25B in the new Benefits Activity Center 'People to Cover' action is not available. Please advise if its expected or role is missing. Screen shot as attached …
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Not able to add certification as an employee for Proof of good healthWe have configured certifications for Voluntary supplemental Life plan. However when we login as employee we are not getting the option to add the attachment.
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Redwood 25B Benefits Activity Center - process appearing - "Ingest Benefits Person Search Data"Summary: Hi, after enabling the new Redwood BAC with 25B in Prod, and the new expanded elasticsearch, I see there is a process "Ingest Benefits Person Search Data" that …
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Unable to see Document Types for Birth Certificates in Redwood BenefitsSummary: Only some people can see this, while others cannot in Redwood. However, non-redwood there are no restrictions. Content (please ensure you mask any confidential … -
Redwood 25B New Benefits Activity Center - how do I create and save "Searches"?Summary: Hi, we just turned on Redwood for Benefits with 25B in Prod. With the new Benefits Activity Center and many Filtering capabilities, can you tell me how to Creat…
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Can we successfully rollout Redwood Benefits, before Redwood HCM Core HR and Payroll?Summary: We are thinking the phased approach to Redwood is best, starting with Redwood Benefits. Are there any dependencies on Oracle Core HR and Oracle Payroll to also …
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Benefits Activity center not showing dependent SSNSummary: We are unable to make the Dependent SSN visible. The field is not available in VBS. Any workarounds or updates on when this will be enabled? Content (please ens…
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Redwood Review Employee Resources for benefits not showing your documentsSummary: We are testing Redwood for Benefits in TEST and noticed that the resources we have in Production are not showing in Redwood. When I open it in VBS I do not see …
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Redwood : Benefits Administration -Plan Configuration not enabledSummary: We are on 25A and have enabled the Benefits Redwood UI pages. The benefits summary page is all redwood enabled but the benefits administration→Plan Details conf…
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Redwood-Benefits Service Center/AdminSummary: Was the Benefits Service Center updated in 25A so that it should be accessible through Benefit Administration > Enrollment? Content (please ensure you mask any … -
How Can we Hide/Edit the Before you enroll task under Self Service Enrollment windowSummary: As we need to customize the Self Service Page in redwood, we need to hide the "Get to Know your benefits" & "Choose how you want to enroll" task as they are not…
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Redwood UI - Flex credit not visible in Benefits ESSHello For benefit programs where there are flex credits, the previous UI displayed the Credits and the costs at the top of the page. With the new UI, the only thing that…