Redwood
Discussion List
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Redwood - Can we update Post-enrollment section to customize/add more task for employee to compelteHello I hope everyone is doing well! On Benefits Self service enrollment page, can we customize task name or add more task to the section? We have a requirement to add o… -
How to override benefit enrollment in redwoodWe are currently testing redwood benefit pages, and am unable to find how to override an enrollment. In responsive, we would click on the 3 dots beside the specific plan… -
Before you enroll in Redwood, many fields under Biographical Info section needs to be hidden by VBCSSummary: From the Redwood People to Cover Page when we add the dependents and give submit there are some DFF fileds under Biographical section which needs to hided. Vers…Spandana Dinesh Kumar 21 views 1 comment 0 points Most recent by Monica Vijayashanker -Oracle Benefits
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Redwood Benefits AI Agent response field - can we change "Ask Oracle"Summary: Hi, as we prepare to roll out Redwood in Benefits, I have created the Benefits AI Agent in a test environment and am loving testing! I have named it "Benny" as …
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How to hide "Autoapproved" on Redwood Self-Service Report a Life event pageSummary: Navigation: Me > Benefits > Quick Actions > Report a Life Event When a user initiates a new life event, after selecting the event type, entering the event date,…
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How to Hide the “Statutory Dependent” Field in Redwood Slider Page for Benefits Contacts?Details / Description: We are working with the Redwood Self-Service Experience and encountered a challenge while attempting to hide the Statutory Dependent field on the …
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Components are disabled in visual builder studio.Summary: We need to add Static text in benefits redwood quick action page (Before You enroll). While try to add it using components in advanced mode in VBS, the componen…
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"Enroll in Benefits that matter to you" page takes 3 + Minutes to Load in RedwoodSummary: From Self-Service Enrollment, when we select the section called 'Enroll in Benefits that matter to you', the section takes 3+ minutes to load before the option … -
Redwood Self Reported Life event - Report or area administrator can see LE to approveSummary: We know that alerts can be set up to notify benefits administrators when a self-reported life event is submitted. However, with high volumes, these alerts can s…
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Redwood-Can the Get to know your benefits task under Self-Service Enrollment page be role based?Summary: Can the 'Get to know your benefits' task be customized by job role? We want to customized this task to be able to appear differently based on the user job role.… -
Benefit Certifications to Document of RecordCan we directly process Benefits dependent certifications into Document of Record or can we open an action item in such a way thaT users directly upload the document in …
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Redwood Experience - Benefits - Enroll now Button appears in Self Service pagesSummary: Enroll now Button appears in Self Service pages even when no benefits elections to made for an employee or there is no life events in unprocessed state . Can we…
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Redwood Benefit Self service your benefits enroll nowSummary: Redwood Benefit Self-service your benefits enroll now page how to disable/remove the page. Please suggest. Content (please ensure you mask any confidential info…
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Redwood Benefit self- unable to hide Pending actions and Document enroll through sandbox.Summary: Redwood Benefit self- unable to hide Pending actions and Document enroll through sandbox. Content (please ensure you mask any confidential information): Documen…
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Restrict Employees from editing and submitting pending actions from Self serviceSummary: Employees are able to able edit and submit pending actions from Self service redwood Navigation : ME-BENEFITS →PENDING ACTION For New hire life event ,ADHOC CHA…
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Redwood Benefits AI Agent - continued help on adding attachments to AgentSummary: Hi, as we continue to test our Benefits AI Agent(getting great testing feedback!) and want to add additional attachments, I added new documents (containing mult…
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Redwood - How to change/hide the list of quick actions in Benefit Self Service PageSummary: In the new Redwood Benefit Self Service Page we have Quick Actions links We need to hide Quick Action of Temporary Id Card, Primary Care Physicians and others. …
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Redwood Benefit Summary is not displaying all fields as RUI Benefit Dashboard .Summary: Redwood Benefit Summary is not displaying all fields as RUI Benefit Dashboard. Please suggest if any workaround we can achieve for this in Redwood Benefit Summa…
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Hide Contact Update Information in 'My Contacts' (Benefits Section)I need to hide the contact update details in “My Contacts”, but in VB, there’s no option available to hide this data. Has anyone managed to do this? Could you explain ho… -
Is possible that only employees will accept the disclaimerSummary: When the user is going to accept the disclaimer, it is possible that only employees will accept this, That is, we need to be able to identify whether the employ…
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We need know if is possible use the Journeys HCM at the page about benefitsSummary: We need know if is possible use the Journeys HCM at the page about benefits Content (please ensure you mask any confidential information): When we enter the des…
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How to customize the Redwood Benefits Enrollment Summary "cards" on Self Service Landing pageHow to customize which enrollments "cards" and how many enrollments "cards" are shown within the Redwood Benefits Self Service Landing page, Enrollment Summary section? …
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Redwood Benefit Plan comparison tool - Can we choose which rate to display?Summary: Hi, In setting up the plan comparison tool for the first time for our rollout with Redwood, I see both medical and dental comparisons, the displayed cost is def…
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HSA Calculator - SetupSummary: We are looking at using the HSA Calculator fscmUI/redwood/benefits-selfservice/calculator/hsa-calculator The tool is there but the "Tax Year" drop down is not p… -
Unable to enable fields in Designate dependent section and pending action in Benefit summary redwoodSummary: Unable to enable Coverage start date,plan type fields in Designate dependent section and Unable to enable Approval date in pending action section in Benefit sum…
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Can we customize the text on Post Enrollment Task - Complete Pending ActionsHello Hope you are doing well! We want to put some help text on Post Enrollment Task - Complete Pending Actions when employee election a benefit which needs EOI. We also…
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Redwood Benefits Self Service Page Issues and ObservationsSummary: Redwood Benefits Self Service Page Issues and Observations Content (please ensure you mask any confidential information): Hi everyone, We are noticing couple of…
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Age Change Life event is getting triggered for terminated employee.We have Age change Life event that is getting triggered for terminated employees as well. From where I can check or how I can stop it?
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Document Type Config : "Description" Column can only accomodate maximum of 4000 charactersSummary: We have a requirement where we have to create a document type & add content/description which is more than 4000 characters. Currently the redwood document type …
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Redwood - Benefits plan image blurred and not fully visibleRedwood - Benefits plan image blurred and not fully visible, but the same is clearly and fully visible in RUI page Benefits Plan image icon visible clearly in RUI per be…