Redwood
Discussion List
-
Error "Autocompletion failed" when using search in Benefits Service CenterSummary: Navigate to Benefits Administration > Enrollments > Search Person If we type the name/ID in and accurately select the record, we do not have any problems. Howev… -
Report a life event tile missing under Me --> BenefitsSummary: Report a life event tile missing under Me --> Benefits post enabling benefits redwood in dev environment. How to add Report a life event tile under Me —> Benefi… -
After adding a new court order in Redwood, there are no dependents to selectSummary: We have recently enabled and are testing the Redwood Benefit Court Order Page and have followed all the enablement steps and updated our security roles with the… -
Redwood Time and LaborSummary: Hello, I hope someone can help us here In Classic UI, if a Project needs to have the status changed, the system will notify you what row needs to be updated. In… -
Prevent Duplicate Contacts - RedwoodSummary: I'm looking for a way to prevent duplicated contacts on the Redwood UI. I saw previous posts on how to do it with Autocomplete, but since converting to Redwood,… -
how to hide Need Help? section in Employee Self Service Benefits redwoodSummary: how to hide Need Help? section in Employee Self Service Benefits redwood Content (please ensure you mask any confidential information): how to hide Need Help? s…
-
Redwood: Unable to edit Benefit Coverage ChargesWe are implementing Redwood benefit pages, and have noticed that the option to edit Benefit Coverage Charges on a bill is not there. This option is available in responsi…
-
Redwood Benefits 24D: Customize Print All Benefits to redirect to a BIP reportRequest your assistance to redirect Print All Benefits button to a custom BIP Report or is there a way to hide Print All Benefits button in Redwood page? I tried to achi… -
Customize "Tobacco Use" field only for contacts in VBSSummary: Need to make the field "Tobacco Use" "read only" only for the contacts Content (please ensure you mask any confidential information): We need to make the Tobacc…
-
Option Instruction Text not showing up in Redwood self service enrollmentSummary: Option Instruction Text not showing up in Redwood self service enrollment Content (please ensure you mask any confidential information): Hi team, We have a requ…
-
Enabling Approvals for self reporting life eventsSummary: As part of the 24D release, Enable Redwood Experience for Approvals and Alerts in Benefits Report a Life Event Page feature was delivered in HCM Benefits module…
-
People to Cover Page: Context attribute behaviour is different in Redwood PageIn Responsive Pages, Context attribute is a LOV field, but in Redvood Page is a plain text field. This is not the expected behaviour for it. Any solution for this? Thank…
-
Need Help seeded text, personalize per customer if NOT using AOR.Summary: Customers not using AOR which is areas of responsibility users can simply modify the text and publish it within seconds to put in contact information for their … -
Contacts section show up differently in Report a Life event page and Self Service enrollment pageSummary: Possibility to make the contacts section same in "Report a Life event" page and "Self Service enrollment" page Content (please ensure you mask any confidential …
-
Benefit Relationship does not show in Redwood UI but does display in Responsive UISummary: Benefit Relationship of an employee does not show in Redwood UI but does display in Responsive UI Content (please ensure you mask any confidential information):…
-
Can action reason trigger life event?Summary: Can action reason trigger life event? Content (please ensure you mask any confidential information): Hello all, Our clients would like to trigger life events ba…
-
Oracle Benefits AI Agent in Redwood Benefits PageSummary: I enabled the AI agent in benefits self service redwood page but AI agent is prompting "Sorry, the assistant is unavailable right now. If the issue persists, co…
-
Hide section/button, change button text in Benefits ESS pages via VBCSIs it possible to hide these sections/buttons in Benefits Self-Service? Is it possible to change the text of the "Edit" button? Change the text and remove the "or domest…
-
Autocomplete rulesI need to create Auto complete rules for the below scenarios on Benefits Contacts page Make SSN Mandatory only for Spouse, Child, Step Child, Domestic Partner and Adopte…
-
Redwood: New document type cant be added at "document uploads" under program?Summary: New document type cant be added at "document uploads" under program? We have createad a common document type for benefits called "Supporting Document". But I do…
-
Benefits Plan Instruction Info/Text not visible if the plan has no edit optionSummary: Benefits Plan Instruction Info/Text not visible if the plan has no edit option while making enrollment in Benefits ESS Redwood Page. Content (please ensure you …
-
Redwood: How to change My Benefits Background imageRedwood: How to change My Benefits Background image?
-
Job code field missing in Redwood position pageWe are not able to see job code field in Redwood position page. Even though it is also not shown up in VBS tool as well. Once we select Job name LOV, we can see Job code…
-
Can we hide/Invisible pages using VBS in redwood for all/specific roles?I have a ask to hide Connection (redwood) page for all users/specific roles using VBS tool. As I am not able to achieve this requirement. Could you please have any resol…
-
Ability to Integrate Oracle Cloud Benefits with EOI Vendor with the help of webserviceHi Team We have a requirement to integrate the Oracle Cloud Benefits Self-Service with EOI vendor such as MetLife with the help of webservice. So in a instances when emp… -
Redwood: How to rename Self-Service Enrollment quick action?Redwood: How to rename Self-Service Enrollment quick action under Me > Quick Actions > Show More > Benefits? I tried to achieve this via Structure personalization, but S…
-
Redwood 24D: Hide Change Beneficiaries quick action via structure personalizationHow to hide Redwood Change Beneficiaries quick action via structure personalization. Review Employee Resources, Temporary ID card are being hidden from structure persona…
-
Benefit summary page Observations - 24DSummary: Benefit summary page 24B - Documentation Content (please ensure you mask any confidential information): The Benefits Summary page is listed as the only page whi…
-
Is guided journeys supported for Benefits Redwood pages?Is guided journeys supported for Benefits Redwood pages?
-
Redwood: How to hide sections in My contacts > New contact under Before you enrollRedwood: How to hide sections in My contacts > New contact under Me > Benefits > Before you enroll We want to hide sections like Citizenship, Passports, Visas and permit…