Category 453
Discussion List
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How to enable AI Agent studioSummary: Looking for the steps to enable AI Agent studio. Content (please ensure you mask any confidential information): Roles or profile options required to enable AI A… -
Express mode not working consistently for the first time for Employee Self ServiceSummary: When logged in for the first time the VBCS changes are not working consistently though cache issues are cleared.Is it an expected behaviour?.Kindly advise. Cont…
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Triggering REST API Call Post Enrollment Submission in HCM BenefitsWe have a requirement to trigger a REST API call immediately after an employee submits their enrollment on the HCM Benefits page. Does Oracle provide any Business Event …RamakrishnaNaraparaju_WCMI 24 views 5 comments 0 points Most recent by Nagaraj Hunur-Oracle Benefits
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Scheduled Administrative Life Event not automatically processed and closed in benefits pageSummary: Hi Expert, we have encountered an issue when we mass process the Scheduled administrative life event for the active employees and we noticed the Life event is n…
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Is it possible to re-order benefits programs list of values on employee self-service?There are two benefits programs, 1. Health and Welfare and 2. FSA Transit and Parking Program. On redwood ESS page, it sorts in ascending order (#2 shows first which is …
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Answer a Survey 25C is not disabled after removing checkboxWe removed checkbox on "Employee Self Service" configuration, but "Answer a Survey", the last task on Employee Self Service Enrollment screen is still there. Not sure if…
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Session Invite: Help Us Reimagine the Evaluation and Reporting UI in Oracle Cloud BenefitsSummary: I’m setting up a few one-on-one sessions to talk through new design ideas for Oracle Cloud Benefits—focused on making setup simpler, smarter, and more intuitive… -
Redwood Benefits AI Agent - One Topic Area or Multiple - how did you set up?Summary: Hi, in setting up and testing our new Benefits AI Agent for Redwood, I uploaded our benefit documents into multiple topic areas. Medical Dental and Vision Life,…
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ISSUE with Express Mode not defaulting to Review and Submit consistently during EnrollmentSummary: During UAT, our client noticed that the Express Mode is not always consistently defaulting users to Review and Submit Tasks in the enrollment process. At times …
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Redwood-Override eligibility issueSummary: We have Open Enrollment Live and there are some users which are made ineligible for certain plan previous year. After Open Enrollment of 2026, when trying make …
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How to make Benefit Pending Action region read only for a role REDWOOD UIWe have a requirement to make Pending Actions region as read only for a custom role, under Benefit Service Center. This role can only view Benefit Summary, Pending Actio… -
Defaulting program in employee self serviceSummary: Defaulting program in enrollment summary i.e. the default benefit program - Union Benefit Program should be shown in the summary instead of the other benefit pr…
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error in enrolling benefits to employeeSummary: Content (please ensure you mask any confidential information): Hello, When trying to enroll benefits for employee, i am receiving error "A payroll ID is require… -
Redwood: Customize DOB field to be required in Contacts (Before you enroll in Ben Self-Service)Summary: We need to customize the DOB field to be required in contacts (adding and updating an existing) in the benefits self-service page >before you enroll. See screen…
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Is there a way to download all employee benefit statements after open enrollmentSummary: Is there a way to run a process to download all employee's Benefit Statements after Open Enrollment? I used the Post OE Report but in Peoplesoft we had a proces…
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Wrong PDF generating for confirmation statementWhen users try to use the Print All Benefits option the wrong PDF is generating. There are extra columns that are not on any of our templates. In a development environme…
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How to configure ACA for benefitsHi All, Has anyone worked on configuring ACA (Affordable Care Act) for any US client in Oracle Benefits? We have a US client requirement to incorporate ACA compliance in…
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Flat Range Age Reduction Rounding RuleSummary: How to round age reduced coverage values to the next thousand when using a flat range coverage. Content (please ensure you mask any confidential information): C…
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Pre tax and Post tax for commuter benefitsSummary: Show Pre-tax and Post-tax values based on a limit for commuter expenses Content (please ensure you mask any confidential information): We have setup the Commute…
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Where do we create the Beneficiary Organization to be used by the employee as a beneficiary?Summary: When an employee wants to use a charity such as United Way as their life insurance beneficiary, we understand we need to add that organization first administrat…
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Collapsing Rule not workingSummary: Hi Experts, We have configured collapsing rule to have only only Life event to be Deducted/Added to the person as part of hiring process. Hire event triggers wh… -
How to make a field or section required or optional in Benefits – Contact with VBS ?Summary: We want the National Identifiers section and the Date of Birth field to be either required or optional for specific relationships. Content (please ensure you ma… -
Trigger Life Event Based on Work Hours ChangeSummary: Life Event not triggered for employe working hours (NORMAL_HOURS from PER_ALL_ASSIGNMENTS_M) change. Content (please ensure you mask any confidential informatio…
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Dependent Rate Value Calculation is returning zero when using a user defined tableSummary: We have a need to look through an employee's dependents, determine the gender. Get Table Value returns a 0, the default value, while we know we are sending it c…
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ESS Benefits Print EnrollmentHello Team, When an employee attempts to print Benefits Enrollments as of a specific date, the generated PDF displays the current enrollment data instead of the data cor…
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Reduce insurance coverage amount by certain percentage of coverage at 70 and calculate ratesSummary: Looking for ways to configure automatic coverage reduction based on age for life insurance plan, without using Fast formula Ex : reduce coverage amount entered …
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benefits activity center search returning duplicate rowsSummary: when we search we get multiple rows in Benefits Activity Center. The employee has one Pending InActive record and one Active Employee No Payroll record. While t…
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New Hire Benefit Life event did not trigger automaticallySummary: We have a new hire recently and the new hire life event did not trigger automatically. Content (please ensure you mask any confidential information): Only one e… -
Rate Periodization fast formula to handle rates during terminationSummary: If the employee is terminated during first pay period, then send 2x communicated amount as the value to payroll If the employee is terminated during the second …
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What is the logic behind the Audit Report generated by the US ACA Eligibility process?Summary: This process runs monthly. I need to understand the logic to know why the report shows employees who have had no changes in Employment. For example, an employee…