Category 453
Discussion List
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Derived Factor Formula looking at Person's age as of event and as of first of calendar yearSummary: Requirement: Dependents age off of benefits as such: Medical: end of the calendar year of 26th birthdate- client has a fiscal year plan year (10/1 - 9/30). Dent… -
Certification for EOI showing Pending Action 2xSummary: When submitting a QLE and enrolling in Voluntary Employee AD&D, the system is showing two pending action items for the same certification. Only one cert should … -
Unable to view benefits relationship under redwood pageSummary: Unable to view benefits relationship under redwood page. All roles are updated according to the guide, also added seeded benefits roles to test. Unfortunately B…
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How system calculates election made date.Summary: We have a scenario where New Hire Life Event was processed on 09/01, employee got default waive medical plan but election made date comes as 10/01 .Certificatio…
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Carry forward same dependents when changing plans within a plan typeSummary: Our Health Benefits plan type has 2 plans. During enrollment it should only allow to change plans, and carry over same dependents to the new plan if elected. Ca…
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Element errors Issue while evaluating open enrollment for new plans.Summary: Issue : Unable to process Open event due to enrollment error. Issue Description: As part of Open enrollment 2026 we have introduced new plan ‘Optional Life, Opt…
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Assign and Update Benefits Relationship ProcessSummary: We have run the process "Assign and Update Benefits Relationships" to assign the default benefits relationship to employees after the data load and now trying t… -
The Hide Annual Rate field was introduced in the additional configuration of benefits plans.In version 25C, the Hide Annual Rate field was introduced in the additional configuration of benefits plans. However, even after enabling this field, the rates are still… -
Duplicate Potential Life Events during Benefits Enrollment (Error BEN_92337_DUPLICATE_PTNL_LE)Summary: Issue with Duplicate Potential Life Events during Benefits Enrollment (Error BEN_92337_DUPLICATE_PTNL_LE) Content (please ensure you mask any confidential infor… -
Benefit spreadsheet loader expires every minutes while updating ratesSummary: my HR> benefit administration > plan configuration > manage variable rate profiles Have a question when we try to update benefits rates via spreadhseet loader ,… -
Benefits summary report shows blank in prod environmentSummary: In test environment the report displays without problem, but in production it opens in blank. We're missing any configuration or program execution for it to dis…
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Benefits AI Agents - Benefits Analyst & Benefits Policy AdvisorIs the placeholder for Benefits Analyst and Benefits Policy Advisor have different placeholder or it works as one single AI agent? (as per 25C)
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Default Enrollment formula not working as expectedWe are in process of Benefits for US. One of requirment is, for the loss of eligibility life event we want to default the enrollemnt option from "Family" to "Employee + … -
Benefits Fast Formula Error - line 133, an arithmetic, string, or conversion error occurred.Summary: Hello All Seeking quick help on the Fast Formula Error in Line 133 (Snapshot Below). Unable to process Open Enrollment due to this error. "Formula IHG_PH_BEN_DE…
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Elections not re-instating when event is voided due to collapsing ruleSummary: We have an event setup with re-instatement rules, but if there is another event entered retro, and the collapsing rules run and result in the original event, an… -
Not triggering notification when recipient mail expression is set in Alert composerThere is a requirement to set the alert notification for the Alert type:'Open enrollment reminder'. While using the below expression, the mail is not getting triggered. …
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Hide "Total Cost per Pay Period" Section in Benefits Enrollment Summary PageSummary: Hide "Total Cost per Pay Period" Section in Benefits Enrollment Summary Page Content (please ensure you mask any confidential information): Hello all, Per our c…
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Redwood Benefits: Confirmation MessageHi Team, Is there any way we can change the message once they submitted their enrollment for Redwood page? Current setup: Redwood Setup: One more thing the Print option … -
Benefit Fast Formulas Feasible UnderstandingThere is an urgent need of creating benefits fast formula for two requirements : Extension of Medical Plans uptil 6 months after termination of an employee. In this, we … -
Is it possible to change the HSA amounts without opening a Life event?Summary: Hi Experts, we have a requirement to configure the Benefits setups to allow the changes in HSA amounts throughout the year without opening a Life event. can you…
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Enrollment Fast formula to automatically move the Employee's options when the child becomes 26 yearsSummary: Content (please ensure you mask any confidential information): I'm looking for the Fast formula where the Employee's options get automatically moved when their …
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Redwood Benefits: Post-EnrollmentHi Team, Is there any way we can change this other than Optional? Since Pending Actions are require? Thanks! Rechiel
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How can I exclude Nonworkers from getting a benefits relationship?Summary: Currently, when i add a contingent worker it does not trigger a benefits relationship. However, when I add a nonworker it does trigger a benefits relationship. …
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ACA 1095-C report is not showing correct code in row 16I am generating 1095-C for my client. We want to get code 2C in line 16 of 1095-C report. In the ACA spreadsheet, I have entered 1E for all months in line 14, gave the a…Anubha Jain 17 views 1 comment 0 points Most recent by Chai-Oracle Payroll and Global Payroll Interface (GPI)
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Redwood does not have the functionality to review Payroll Information from the employee’s enrollmentSummary: Redwood does not have the functionality to review Payroll Information from the employee’s enrollment rate date as opposed to the Responsive Page Content (please…
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Reverse Termination life event is not triggeringPlease check the below FF & screenshots of the setup of Reverse termination, it is not triggering. Kindly let me know if I have missed anything. FF: inputs are BEN_ASG_I…
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View payroll info not showing in Benefits service center in RedwoodSummary: Earlier under rates, user could see the 3 dots, which used to show the Payroll info for the rate. With redwood in BSC, we dont see that option anymore, Its that…
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Is it possible to add different annual contribution limit in the HSA calculatorIs it possible to add different annual contribution limit for age
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How to handle 27 pay periods in 2026, but benefit deductions will only be coming out for 26 paysSummary: Will have 27 pay periods in 2026, but benefit deductions will only be coming out for 26 pays - so therefore we will need to end date benefit rates for 2026 with… -
Divorce Decree certification issueSummary: We are encountering an issue related to the divorce life event. Previously, when an employee created a divorce life event, a pending action item was generated r…