Category 453
Discussion List
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How to end benefit relationship of the employee when benefit program has been marked as InactiveWe have an XYZ program for benefits that is no longer in use. Although we have inactivated the program, potential life events are still being detected for employees asso… -
Standard Rate value rounding up to two decimal placesSummary: In HCM Benefits , the Rate value(Primary/Secondary) in the Benefit enrollment page rounds up to two decimal places automatically. However, we have a business re…
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Dependent Coverage End Date is not working as expected and it's not returning the coverage end-dateSummary: We have a requirement, when dependent child turns 25 years, the coverage should end on last day of the next year February month and for child who is below 25 ye…
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Warning message pop up on enrollment train stopsSummary: How to add the warning message for employees during benefits enrollment Content (please ensure you mask any confidential information): Hi All, We have a require… -
Need to Validate Working of Participation and Rate Eligibility FormulaHi, We created a Participation and Rate eligibility fast formula to validate eligible benefit plan for a particular employee. There are 5 parameters (Gender, Nationality… -
All employees are appearing two times when searching in benefits activity center.When navigating to Benefits Service center, the employees appear twice in the BSS. The employees have on assignment only. . Also, the program eligibility profile uses, p…
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Extra Input Fast formula to Add Recovery Period as InputHi, I'm trying to add an 'Extra Input' fast formula to use an additional input value called 'Recovery Periods', based on option names. However, I keep encountering a syn… -
Enroll button is disabled on My Benefit Page(Redwood)Summary: Enroll button is disabled on Employees Benefits Self Service page. Currently we are using Seeded Employee Role, we don't have custom roles. Could anyone let us …
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Not able to view/enroll Trustee or Estate as a beneficiary to a person for a benefits plan.Summary: Not able to view/enroll Trustee or Estate as a beneficiary to a person for a benefits plan. Content (please ensure you mask any confidential information): Hi Al…
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REDWOOD Benefits: After submitting elections pending action item message not coming like RUISummary: In RUI when we submit elections then a message used to come if any pending action item was generated. This message is not coming in redwood, is this expected be…
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Hide the Self in the Enrollment PageSummary: We are implementing Benefits in redwood and are enrolling only dependents. But we are able to see the Self, though the employee is not enrolled. Version (includ…
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How to restore the benefits enrollments after processing Termination life eventSummary: Hi Team, Please find below our client requirement: They are terminating employees and processing that termination life event in benefits module, enrollments are…
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Rank question in Benefits surveySummary: There is a requirement to configure Survey for OE 2026 and one of the questions is to rank the options of communication. Content (please ensure you mask any con…
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Adding a contact during OE error- Participation process is currently evaluating the procedure errorWhen manually adding an OE LE to people during OE testing, I noticed the below error is seen any time I'm adding a new contact in the Verify people you'd like to cover s…
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Benefits TrustHi, We need to remove this option (Contact HR Ops..), does anyone know where we can configure this? Thanks! -
Communicated rate is not working as expectedSummary: Hi All, We have monthly rate defined. The payroll is bi weekly. The communicated rate is not getting calculated correctly.It is working fine for plan.Can the el…
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Issue with "View Report" in Benifits Activity Centre.Summary: Issue with "View Report" in Benifits Activity Centre- Report returns all employees instead of selected person. Content (please ensure you mask any confidential …
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Redwood Person Info page not having person type sectionSummary: I noticed that in the Benefits Administration > Person Info page, I can see the 'Person Type' section, but when I open the Redwood page from my client groups > …
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Redwood - How to change/hide the list of quick actions in Benefit Self Service PageSummary: Redwood - How to hide the list of quick (all the options)actions in Benefit Self Service Page
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Where to see SFTP transmitted log after interface transfer?Summary: I have SFTP configured for vendor interface file transfer. Could you let me know where I can view the SFTP transmission log after the interface file is transfer…
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Redwood Benefits - How to update the 'Need Help? Contact Us' section in Self ServiceSummary: On the Benefits Redwood Self Service page, under the 'Need Help? Contact Us' section, there is a message: 'After representatives are assigned, you can see them …
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legal entity change on employee did not trigger life event in oracle fusionLife event is not triggering when performing Global transfer on employees. Moving employee from one Legal Entity. WE checked the formula is defined correctly and is comp…
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Proof of Good Health - Document getting carried forwardHi, As per current Program setup the document upload validity is for Lifetime. When an Employee is trying to complete the pending action for Loss/Gain of coverage life e…
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Once a plan is active, and being used, do you have to manually add additional year periods ?Summary: After the initial set up of a plan, and you enter range of year periods, do you have manually add additional periods? Are we supposed to put in the ranges up to… -
What is the exact image size needed to display the Benefit Plan properly on Benefit Self Service?Summary: What is the exact image size needed to display the Benefit Plan properly on Benefit Self Service? Content (please ensure you mask any confidential information):… -
Is it possible to temporarily suspend medical deduction for one pay period in benefits?Summary: I have a requirement, where I wanted to stop medical deductions for Bi-weekly 27th pay check, is this possible in Benefits? Has anyone explored below option in … -
End dependants coverage based on employee ageSummary: Hi All, We have three plans for Voluntary life Employee,Spouse and Child.When the employees turns 60, the dependant's coverage should end .How can we acheive th…
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todays date selection is not there for redwood benefits pagesSummary: When accessing the Redwood pages for Benefits Summary or Benefits Activity Center, generally the enrollments are displayed based on the selected date. After sel…
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Plan is not available for enrollment when the Option type is set as absences under plan type in 25C.Summary: We have created a Vacation sell plan and under manage plan type, the Option type is set as absences. This was working earlier and we were able to see the absenc…Vivek Gopalakrishnan-Oracle 32 views 8 comments 0 points Most recent by Nagaraj Hunur-Oracle Benefits
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Redwood Benefits – Change Beneficiaries Quick Action Not Working Without Life EventHello all, We are testing Redwood Benefits Self-Service and noticed an issue with the Change Beneficiaries quick action. Problem: When we go into Change Beneficiaries fr…