Category 453
Discussion List
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Redwood Ben Self-Service Employee Resources - share ideas of using pageSummary: Hi, we are preparing to roll out Redwood for Benefits and want to utilize the Employee Resources page (quick actions) on the Benefits Self-Service page. Can oth… -
Redwood Benefit Admin Enrollment Status Report Available?Summary: Looking for a way to identify if an employee has gone through the whole Open Enrollment process. Would like to know if anyone knows an out of the box solution o…
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Question on debugging Benefits Fast formula(I have seen a few posts on this and tried options listed there, this question is specific to a FF type) I am receiving the following error during open enrollment when a…
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Can we Grey out the Waive Option Tile from Wellness Program Plan on Benefits Enrollment PageSummary: Hello All We are working on a requirement for our client with following requirement - Plan Type - Wellness Program Plan Name - Wellness - Blue Cross & Blue Shie…
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Send Benefits Confirmation Statement via Email on SubmissionHi Experts, We have a business requirement where we want to send the Benefits Confirmation Statement or the summary of Benefits which the employee has elected with every…
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How to default Rate for one plan based on Enrollment in other planHello Team, We have Medical and Health Savings Account plan. HSA has 3 options, Employee Only (EE & ER Contribution) Employee + Dependents (EE & ER Contribution) Employe…
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OTBI report 'HCM General Survey Questionnaire Real Time' - No results foundSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Does anyone have a BI report query available that extracts data in the 834 ANSI HIPAA format?Looking for BIP query with template -
Default to assign pending action fast formula type issueSummary: Created a 'Default to Assign Pending Action' Fast Formula type. This formula used in benefits module. Used to get the 'Interim' amount. But am getting issue wit…
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Review and Approve Documents in benefit certification not requiredHow to enable/disable the approval for the dependent designation requirements, and the certification page of the plan or program configuration.
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Supplement plan does not prompt for dependent designationSummary: I am encountering an issue with a new supplemental plan enrollment process (effective 1/1/2026). Current voluntary accident plan does not require dependent desi…
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Where can I change a plan type note in benefit self serviceWe have the attached note that needs to change for Open Enrollment and I can't find the navigation to the set up to make the change. Please advise:
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HDL to back out potential life eventsSummary: HDL to back out potential life events Content (required): Hi Team, Greetings! We have got a potential life event triggered for multiple employees for retroactiv… -
Void only the "Evaluated Life Events"Summary: The client needs to delete "Evaluated Life Events" events in bulk, as they are currently doing this process one by one, which is impractical since each employee… -
Error Message Received when Adding 2025 Open Enrollment EventSummary: Upon clicking "Save & Close" when adding an Open Enrollment Life Event, we keep receiving the following error message: This is happening to 16 individuals where… -
Benefits Relationship is blank after 25b updateSummary: Prior to the 25b update, all employees had the correct assigned Benefits Relationship. However post 25b update, it is now blank for all employees and we cannot …
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Unable to delete dependent Even though they are not selected as beneficiarySummary: Unable to delete dependent Even though they are not selected as beneficiary. Try to end date from person management and getting the error. They have been remove…
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The evaluated life event doesn't have the newly added contactPlease let me understand on the possibilities for the below scenario. Employee reports the life event( eg: marriage is self reported.) Employee navigates to before you e…
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unable to evaluate life eventSummary: Hi All, Within the program, we have a plan for which employees less than 70 years age are eligible. I have attached the Eligibility profile with using the age d…
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The plans like HCFSA, HSA has to end date in the termination date and not on the day beforeOn the occurrence of the life event, 'Termination', I want to end date the plans on the day of the termination event and not on the day before termination. eg: If an emp…
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How to stop Unrestricted life eventsSummary: We want to stop unrestricted life events from triggering when an employee Makes Changes. Content (please ensure you mask any confidential information): Previous… -
Error"After the security administrator regenerates the access control list, you can see the details"I am getting the below error in the redwood in the Benefits Activity Centre. I am able to access all the other pages. Any input? Navigation:Home»Benefits Administration …
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Redwood Benefits AI Agent - Chat logSummary: Chat log/Chat history from Benefits AI Agent Content (please ensure you mask any confidential information): Hi Team, Is anyone aware whether we can extract the …
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Contact added during OPEN enrollment is not visible in the enrollment pageSummary: Hi All, We configured benefits for the US legislation but we are facing an issue with the enrollment page. During OPEN enrollment, employees first add their con…
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How to add text under pending actions in benefits redwoodSummary: We are trying to add text under Quick actions pending action in employee self-service landing page in redwood.Kindly advise Content (please ensure you mask any …
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RLOG supported in 25C ??RLOG supported in 25C ?? We are in 25C and there are no rows returned when we query select * from HWM_RULE_FF_WORK_LOG
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Error when employee trying to add Beneficiary OrganizationSummary: Employees trying to enter beneficiary organizations are getting the below error. Confirmed that the Manage Person Beneficiary Organizations (ORA_BEN_MANAGE_PER_…
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Has anyone used the Fast Formula function GET_MESG?Summary: Content (required): We tried using this in our Benefits Postelection Edit FF, but the end result is not what we expected. I'm attaching the message configuratio…
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Changing number of benefit deductionsSummary: Hello! We have a scenario for a group of teachers who are allowed to choose the number of deductions per year. Meaning, they can put all of their deductions in …
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Unable to display benefit log messages through HWM_RULE_FF_WORK_LOG tableSummary: Unable to display benefit log messages through HWM_RULE_FF_WORK_LOG table Content (required): We enabled the profile option "ORA_HWM_RULES_LOG_LEVEL" as "Finest…