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New Hire not visible in Benefits Activity Centre

in Benefits 3 comments

Issue Description: Several new hires are not appearing in the Benefits Activity Center, although they are visible through Global Search and on the Employment Info page.

As per Oracle’s recommendation in a related post, we executed the following processes:

  • Compute Users ACL
  • Ingest Benefits Person Search Data

However, these actions did not resolve the issue.

We also ran the HCM Benefits Search Person Index Diagnostic Report, and all configurations appear correct except for a discrepancy in the Benefits Person Index Summary.

Question: Could you provide any insights into what might be causing this issue?

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