Review Customer Account Details doesn't show all transactions
Review Customer Account Details doesn't show all transactions consistently
When the user reviews customer account balances (Receivables : Accounts Receivables : Review Customer Accounts : Search for account : View All activities), they don't always see all invoices and payments. For some invoices, they have to click on the invoice record to see the receipt details. In other cases, they can see both the transaction and the related receipt in the list. In the example below:
Payment (1) was applied to transaction (2) - the user can see both in the list. However, for transaction (3) the only way to see the receipt is to select the transaction.