How to cancel failed Field Service Work Orders
Unable to cancel Field Service Work Order that errored.
Please refer to the screenshot where the Work Order failed to create Activity because it was past dated. The Work Order details page becomes uneditable and neither there is way no change the Requested Date nor cancel the Work Order. The status shows submitted. The problem is that it will show in our report.
Also, the only workaround is to create a new Work Order instead of providing the ability to correct the data that caused the Work Order to fail in creating corresponding activity in Field Service app. We want to cancel the failed work order if there is no option to edit it so that it doesn't show in the report