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Help Desk: Set Field Values On Value Change of OOTB Fields

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edited Oct 1, 2023 5:14PM in Fusion Service 9 comments

The example below can be used with any Help Desk field such as CategoryId.

Below are steps to listen to a field value change and how to set field value. Different Help Desk extensibility use cases can be addressed upon learning the steps below.

Thanks, Edson

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