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Can we send Dunning Letters based on country specific Customer's?

edited Aug 11, 2023 6:44AM in Receivables & Collections 2 comments

Summary: Hi Team, Client has a requirement of sending Dunning Letters, but condition is China Customers should receive letter in Chinese language & for overseas customers Dunning Letter should be in English from the same Business Unit.

Is this possible to segregate like this?

Content (required): Currently we are using Dunning template in English, but client wants it to maintain separately for China & Overseas customers.


Version (include the version you are using, if applicable): Oracle Fusion Cloud Applications

23C (11.13.23.07.0)


Code Snippet (add any code snippets that support your topic, if applicable):

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