23D Fusion Service Extensibility Features Highlight

🚀 The Oracle Fusion Service 23D release is now available and includes several improvements that enhance the extensibility of our product. In this post, I would like to highlight and provide links to the how-to articles. These articles will be helpful for system implementers to address their implementation requirements and for non-system implementers to understand the available possibilities.

By the end of this article you should be aware of

• how to change deep link to account, contact, lead, and opportunity
• be aware that UEF provides a single code experience for programers looking into boost CTI integrations
• how to automatically create a service request when chat ends.