Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Get Started with Redwood for Oracle Cloud HCM   Begin Now
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.

For more information, please refer to this announcement explaining best practices for getting answers to questions.

Alert Composer & Security Notifications in Non-Prod

Summary:

Journey Alerts and New Account notifications are not sending in non-Prod environment.

Content (please ensure you mask any confidential information):

We would like to test alerts in non-production and have taken the following steps but nothing is coming through in emails. We have confirmed emails are sending in Production and don't see any configuration differences between our environments. We have received these alert emails in prior testing rounds but are not receiving now. We have confirmed the items show as sent in Alert History in the non-production environment but are not receiving actual emails. Is there an additional setting to change? I've checked the following:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!