What's new in Customer Journeys?

Connect and learn more!
Alert Composer & Security Notifications in Non-Prod — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Alert Composer & Security Notifications in Non-Prod

Accepted answer


Journey Alerts and New Account notifications are not sending in non-Prod environment.

Content (please ensure you mask any confidential information):

We would like to test alerts in non-production and have taken the following steps but nothing is coming through in emails. We have confirmed emails are sending in Production and don't see any configuration differences between our environments. We have received these alert emails in prior testing rounds but are not receiving now. We have confirmed the items show as sent in Alert History in the non-production environment but are not receiving actual emails. Is there an additional setting to change? I've checked the following:

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!