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Action Send a Reminder is not sending a notification to employee — Cloud Customer Connect
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Action Send a Reminder is not sending a notification to employee

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edited Dec 14, 2023 5:48PM in Journeys 3 comments

Summary:

When actioning Send a Reminder for a task, Alert History shows the alert is sent, however the user did not get a notification in Things to Finish. What is the expected behavior of Send a Reminder?

Content (please ensure you mask any confidential information):

In task area, select Send a Reminder.

In Alerts History, status of the alert is sent, however user did not receive any notification.


Version (include the version you are using, if applicable):

23D

Code Snippet (add any code snippets that support your topic, if applicable):

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