Journeys
Discussion List
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Guided Journey for Document RecordsSummary: We'd like to add a Guided Journey to the Document Records section for employees. Typically we use Design Studio and open up the page to add the Journey. Documen… -
How to Setup the Offset and Delay for Pre-onboarding Journey?Summary: We are struggling to figure out how to setup the offset and delay for pre-onboarding journey. Content (please ensure you mask any confidential information): On … -
Journey Native Electronic Signature: Sporadic Name ErrorSummary: The Pending Worker Journey asks candidates to use the Native Electronic Signature to sign 3-4 documents. 1 out of every 10 candidates experiences the following …
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List of redwood pages which support guided journeySummary: Do we have a list of all redwood pages which support guided journey? We can individually open each page in VBS and verify if a field is available to add guided … -
Journey is not appearing in 'My Journeys' but Tasks are visible in 'My Tasks'Summary: Employees unable to see My Journeys but can see the tasks on their My Tasks tab. This behavior started happening less than a week ago. We are using custom roles…
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Native Electronic Signature - Physical Signature parameterSummary: For the physical signature support feature in 24B Is there a specific parameter which needs to be provided in the Report path of the task configuration ( on the… -
Consultation about recurring feedback process in JourneyHello, In the previous semester, we held a feedback process using Journey for a certain group in the organization. Now, we want to carry out another process but with a d…
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Can any tasks be sent to managers at the time a job req is created?We have tasks that managers need to do before an employee starts. Is it possible to send a Journey/task to hiring managers at the time a job req is created? Auto-generat…
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How to add 'Work Info' and contact information details in JourneySummary: Earlier we are able to see the 'Work Info' and contact information details in the journeys. Now, we are unable to see work info details. Contact info only onboa…
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Checklist Dates and Journeys Dates are DifferentWe have created a new Checklist with four tasks for "New Hire Managers". The completion dates for these tasks on the Checklist Templates are 7 days, 30 days and 90 days.… -
Unable to find details in FYI Checklist Task NotificationSummary: Hi Team, We are getting the FYI notification through Email for the Checklist tasks. But there are no details available. Content (please ensure you mask any conf…
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Unable to find details in FYI Checklist Task NotificationSummary: Hi Team, We are getting the FYI notification through Email for the Checklist tasks. But there are no details available. Content (please ensure you mask any conf…
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After enabling Journeys I don't see the Assign Journey buttonSummary: I've enabled the Journey Admin Profile Values. When I go into the Journey icon via My Client Groups and find the Journey to assign within 'Explore', I'm unable … -
electronic native signatureI've enabled the native electronic signature but I have to change the drop-down of the task to 'electronic signature' from 'document'. the documents I attached then disa…
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Physical Signature Example Report for JourneysSummary: In release 24B, Journeys introduces the ability for Physical Signatures to be captured in the Native Electronic Signature task types. Additionally, Native eSign… -
Duplicate Journeys AssigningSummary: We have instances where duplicate journeys are being assigned to our new hires. I see in the checklist console a pending journey allocation, where can you find …
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Redwood Perfomance - How to create a task in a journey that activates starting from a specific dateSummary: Content (please ensure you mask any confidential information): Hello experts, we have a requirement of activating a journey task that should be available starti…
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Can we define Contact Information displaying at each task level in a journeySummary: We are not able see the contact information name and email details in each of the journey tasks. At task level display settings of contact information all are c…
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any information Documentation on Guided Journey on SCM/ERPSummary: any information Documentation on Guided Journey on SCM/ERP Content (please ensure you mask any confidential information): any information Documentation on Guide… -
Journeys restricted access to Line ManagerSummary: Although we have tried in restricting the Line manager accessing any Enterprise onboarding or other categories of journeys at display settings and security leve…
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Journey task available only at a certain fixed dateSummary: Journey task available only at a certain fixed date Content (please ensure you mask any confidential information): Hello Experts, we have a requirement to make …
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Can we change the Start Journey to Start LOA Journey in redwood page?Hi Good Morning We have created a journey for LOA which employee can assign to themselves. As part of business requirement, we need to change the 'Start Journey' to 'Sta… -
How to amend reminder notification in onboarding JourneySummary: Hi All, We wanted to amend our reminder notification sent to candidate & line manager. PFA notification screenshot. Can you please help identify actual location…
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Is it possible to change the subject of Welcome Email in Journeys?Summary: We have a requirement in which we have customised the seeded ChecklistWelcomeReport to update the content of the Welcome Email to the new joiners. We are requir… -
journey notifications in transaction consoleSummary: Hi, Can I check if I should expect to see Journey notifications in the tranaction console please? I can view historical checklist information but not seeing any…
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Journey Report is downloading in HTML formatSummary: Journey Report is downloading in HTML format In the onboarding, we have several reports developed using RTF templates. When a pending worker or employee e-signs…
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Seeking Examples and Help with Annual Disclosures Using Oracle JourneysSummary: Hi All, I’m reaching out to those who have experience with Annual Disclosures using Oracle Journeys questionnaire task type. I’m looking for examples or guidanc…
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Done option is disabled in journey. Can I know why this is happening?Done option is disabled in journey. Navigation: MCG → Termination. -
Sample SQL for Native Signatures on JourneysSummary: How could I create a query to display the below so they pull into the parameters along with the required information for each RTF? We also want the physical sig… -
How to get rid of this instruction message " You can select up to 1 option" in check multiple choiceWe have a questionnaire where the answer has only one option in checkbox. We used Check Multiple Choice type response to enable a checkbox and added the only one answer …