Journeys
Discussion List
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Checklist stuck in Pending StatusHello, We are facing an issue regarding the checklist allocation of the onboarding enterprise. Even though the master checklist and the pre-onboarding enterprise step (w… -
You can't electronically sign the document due to an error in the configuration. (PER-1532397Hi We are using DocuSign signature for a Journey Task. I configured the detail in HCM Electronic Signature Configurations and was able to validate successfully in Non Pr… -
Embedded application tasks don't mandate the same fields as the screen, is this correct?Summary: We started to use the embedded application task in journeys for 'Family and Emergency contacts'. However, we will now have to undo it because the fields mandato…
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How to hide non-personal journeys from Line Managers in the explore tab?Summary: How to hide non-personal journeys (organizational journeys like Offboarding, Onboarding etc ) from Line Managers in the explore tab? Customer wants only the HRs…
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Employee cannot see Journey that is assignedSummary: Employee cannot see Journey that is assigned Content (required): Hello - I am very new using Journey. Trying to deploy our first one in the near future but I am…
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Is there a roadmap for journeys?Doing some 2025 planning and wondering if there's any kind of roadmap for journeys for 2025? Meaning, high-level on new features by release. Thanks.
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How can we find the accurate search results in Oracle search in Journeys?Summary: We are getting accurate result while searching with Person number in Oracle search in Journeys page. When we search with the Person name or Journey name the res…
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How to add Alert Template in checklist tasks ?Summary: Content (required): I am facing an issue in checklist tasks configuration, As I have to send customize reminder notification to the performer of the task throug…
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Onboarding checklist stuck in pending statusSummary: Onboarding checklist stuck in pending status Content (please ensure you mask any confidential information): Hi Team, Greetings! We are suddenly observing that t… -
Feasibility to Display Employee Number and Assignment EIT in JourneyWe are currently facing an issue in the employee separation process where only the employee's name is visible on the portal. To streamline operations and ensure alignmen…
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Could you please let me know which Business Object is used for loading Nudge translations?Summary: We would like to use Nudges to send Journey reminders, and upon checking, Nudges is currently not supported by the translation editor. Could you please let me k…
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Wants to do the modification in Offboarding JourneySummary: Content (please ensure you mask any confidential information): I want to add the person number in the offboarding journey, but I need help finding the RTF to ad… -
Employee unable to start journey by notificationHi Team, we are encountering an error when an employee tries to start a journey through the notification. We have set up the journey notification as follows: When the em…
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Unable to find the "Pending Workers", "My Client Group - Pending Workers" Application Tasks"Summary: I am unable to find the "Pending Workers", and "My Client Group - Pending Workers" Application Tasks" while configuring journeys. Does it matter on the security… -
What is the way to create/add new subscriber?What is the way to create/add new subscriber, which can be used to store some additional survey related questionnaire -
Team Journeys Tab for Line Managers - Journeys of inactive employees are shownSummary: Hello, with the Upgrade 24B we enabled Oracle Search for Journeys and therefore got the "Team Journeys Tab for Line Managers". When we test it as LINE MANAGER, … -
Is it possible to create an approval rule for a Journey task/checklist?Summary: We want to create an approval rule for a task/checklist in Journeys. We have the following process names in Transaction Console > Approval Rules, but we couldn'…
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Onboarding Journey Email Notification for New HiresHi experts, Our business wants to send an email notification for a specific Onboarding Journey to all the new hires to notify them that this specific journey has been as…
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Unable to see the Category and also journeySummary: Hi Expert, As an employee, I am unable to see the Journey Category, and the journey is not showing under the journey section. Although we receive notifications …
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Ability to add Guided Journeys on Team Journeys tab.Summary: Currently I do not see any Page Property to add Guided Journeys on Teams Journey page in VB. When I navigating from VB page, there is an option on Journeys > As…
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How to sort/Filter My Tasks in JourneysSummary: I want to be able to Filter and Sort tasks in date order, or due date order and this option is not current available This is going through Me > Journeys > My Ta…
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Completed Journey still shows as 'Open'Summary: We had a scenario in the PRODUCTION instance where the tasks in a Journey were completed but the Journey is still in the 'Open' status and not moving to 'Comple… -
Is there any possible way to mass assign checklist to employees and trigger notificationSummary: Hi Team, We are trying to mass assign checklist to employees and by using HDL it will not trigger notifications. Can you suggest me an alternate approach to tri…
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Dual signatures task - case sensitiveHello, We have several onboarding documents that required dual signatures, one from the new hire and one from the recruiter. Currently, we have found that the dual signa…
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Redwood Guided Journey Quick ACTION Ability to Style Manual Task ContentSummary: We currently leverage Guided Journey on certain Responsive Pages and created Manual Tasks. Due to the need to provided detailed guidance to our end users, we le…
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Task Assigned Combined Notification alert doesn't work properly with journeys based on task groupsSummary: Task Assigned Combined Notification alert doesn't work properly with journeys based on task groups Content (please ensure you mask any confidential information)… -
Journey task is marked as Not Applicable notificationWe created a task that includes the options to mark it as complete or mark it as not applicable. Can the owner be notified if the worker marked the task as 'Not Applicab…
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Fast formula compiled but offboarding checklist is not workingSummary: Fastformula is compiled but doesn't work as eligibility profile for checklist Content (please ensure you mask any confidential information): Hello, We've used b…
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Nudge Auto assignment is not working after 24DSummary: Nudge Auto assignment is not working after 24D Content (please ensure you mask any confidential information): Hi, We had used Nudge to auto assign journey on em…
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Electronic Signature Document "Failed to load PDF document" when trying to download from JourneysSummary: I am having an issue with downloading an electronic signature document from an Onboarding Journey that I created. When I assign the journey to a test employee a…