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Employee unable to view assigned Journeys

edited Apr 9, 2024 3:53PM in Journeys 16 comments

User has been manually assigned two Journeys, however, user not able to see any Journeys within Me > Journeys > My Journeys tab

User also not able to see any Journeys within Me > Journeys > Explore tab

User holds an employee role which contains the following Journey related roles. Is there anything missing here possibly?

I have checked My Client Groups > Allocate Checklists > search for employee - and results indicate that Journeys have been assigned, as per screenshot:

Aware of following post that suggests checking security of role, and can confirm that our settings for security criteria look to be populated correctly, so I don't think this is an issue:

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