Journeys
Discussion List
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How to check which user account is being used to send notification remindersThe account that was used to send reminders for Ethnicity and Diversity Journey task was inactivated , how to check which user account is currently being used to send no…
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owners not able to see the attachment attached by the performer in the offboarding checklist taskHi Team, Please suggest me on the below mentioned issue. Summary: If performer approve or completed the offboarding checklist task, FYI notification should be sent to Ow…
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Is reconfiguration needed for Journeys created in Checklist Templates work area before 25A?Hello experts, ++ @Aliasgar Khambhaty-Oracle With Oracle announcing that Checklists and Onboarding will be replaced with Journeys in Update 25A, do we need to reconfigur…
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24C Family and Emergency Contacts Region Supported as Embedded Application Task in JourneysSummary: Family and Emergency Contacts Region Supported as Embedded Application Task in JourneysHow do we remove some fields that arent required for customer to capture …
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How do I remove 'start this journey' option from contextual journeySummary: We are looking to use contextual journeys to remind users to do certain tasks when they submit an absence. When employee selects 'Add an Absence' they are then …
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ChecklistMassAllocation.dat ever worked for anyone?Summary: Hi All, I am trying to use ChecklistMassAllocation.dat to allocate a checklist - I used below HDL and it loaded successfully: METADATA|ChecklistMassAllocation|N…
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Guide journey - Document of RecordSummary: Hi, Could we enable a guided journey for the document of record? We have a DOR that requires such a journey. Alternatively, could we customize the journey for a…
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Redwood Journeys page is coming blankSummary: We have created journeys and few employees are getting blank page while following the steps: Me > Journeys > blank page. All the required priviledges and profil…
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Organization Journeys Tabs is not visibleSummary: Organization Journeys Tabs is not visible Content (please ensure you mask any confidential information): Organization Journeys Tabs is not visible Version (incl…
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Fast formula logs for global transfer checklist taskSummary: Hi, we have an issue with global transferred journey checklist task. Global Transfer checklist task has eligibility profile is define by fast formula. we need t…
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Allocated checklist notification not received in DutchWhen we allocate a checklist to an employee, the allocated notification in bell notifications and email notifications are received in only English even the employee logg…
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Allocate a preboarding journey task to an AOR on the Pending Worker's date of joiningSummary: Can we allocate a preboarding journey to an HR - AOR on the Pending Worker's date of joining Content (required): Can we allocate a preboarding journey to an HR …
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Unable to View Guided Journey preview in new redwood pageSummary: Created a guided journey in the new Guided Journey redwood page (24C). The guided journey is to be shown on a responsive promotion page. When I am in the config…
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While reassigning a task unable to view the person numberSummary: While reassigning a Journey Task, I am able to search using the Person Number or Name and the same appears as below screenshot. We have enabled the following pr…
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Assign Journey - Organization scope versus Eligibility scopeHello, We would like to use the option Assign Journey with the Assignee Selection Type = Organization. Would this type of Journey Assignment take into account the eligib…
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Off Boarding & Contextual Journeys aren't triggered by the Resignation and Termination ActionsOn our Dev. Environment, we've created several journeys, some of them work fine and the others aren't triggered even with the same configuration but different actions. W…
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Not able to attach the Questionnaire in a redwood enabled onboarding journey.Summary: From the previous UI i.e, Checklist Templates, we are able to the onboarding questionnaire but from redwood enabled UI, we are not able to see the onboarding Qu…
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Why can't I see journey description?Summary: I can't see journey description when I loged in as employee Content (required): I'm doing some tests, I created a journey, I added a description to the template…
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Employee cannot see description field in JourneySummary: Hi, I noticed that descriptions field saved for a Journeys and its tasks within the checklist template it's visible for the HR but not visible for the EMPLOYEE:…
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Duplicate Journeys AssigningSummary: We have instances where duplicate journeys are being assigned to our new hires. I see in the checklist console a pending journey allocation, where can you find …
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Document link not showing up on Document Type Journey Task, any advice?Summary: We have configured a journey task of type Document to show a document. For some reason the Link to the Document or Preview the document is NOT showing. Instead …
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Unable to parse script when trying to personalize Journey alertsSummary: Hi Team, I have a customer requirement to include personalization which involves some HTML scripting. When I try to include the code(Groovy script+HTML) in sour…
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Journey tasks not visible under My Tasks tab in JourneyHi all, We are facing this issue on Production where our journey tasks are getting triggered to performer but they are not able to see the tasks under My Tasks tab in jo…
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Issues while configuring Native signature taskConfigured Electronic Signature Validation Integration task. But in the task, the signature box is missing.
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Journey contact information blankSummary: We have configured journeys to display the Line Manager as the contact person but we are seeing the information presented is very inconsistent. See below exampl…
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Error When Trying to assign the checklist task using HDLSummary: When trying to assign the newly created task to the allocated checklist via HDL, receiving an error Content (please ensure you mask any confidential information…
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Checklist task notification to all AoRDear All, We have multiple Checklist designed like Joining, Prejoining and Offboarding. In each of the checklist, there are some tasks that to be done by different HR / …
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Can you determine if someone deleted a checklist/journey and if so, who?Summary: Is there any diagnostics or report (custom or not) that anyone has used to determine if a checklist/journey was deleted and by whom? Version (include the versio…
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Doesn't view the created configurable form contexts and segments in checklist task.Dear Team, Here we created a checklist task with a configurable form using DFF contexts. When the action effective, the checklist task is triggering successfully but the…
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Journey task with dynamic parametersSummary: As a business requirement, we want to refer an Employee directly to a performance Document form. the link is generated with PersodID and AssignmentID. Content (…