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Numeric Rating for performance document not visible

Summary:

We have enabled numeric rating for performance document evaluation, while evaluating the values are visible. But it does not appear for manager under My Team -> Performance Overview -> Goals & Performance Overview

Content (please ensure you mask any confidential information):

In our test environment, the calculated ratings are not visible under the above navigation, whereas in production live environment it is visible for manager under the same navigation. All setups are exactly the same.

To replicate this and view this in test environment, it would be helpful if anyone knows what the gap is.

Production environment -

Test environment -

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