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knowledge articles not linking to HR Help Desk Tickets

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Summary: Knowledge Article added by HRHD Agent but SR requestor cannot see link on left side SR Details


Content (please ensure you mask any confidential information): Knowledge Article added by HRHD Agent bit SR requestor cannot see link on left side SR Details, Hyperlink is available in reply on SR .



Version (include the version you are using, if applicable):23D


Code Snippet (add any code snippets that support your topic, if applicable):


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