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HRHD - Groovy Script for Add Contact in Help Desk Ticket

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Summary:

HRHD - Groovy Script for Add Contact in Help Desk Ticket

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Hi All,

If anyone has worked on groovy script for below scenario. Could you please help/provide.

"When Agent add Contact in Helpdesk ticket, it should trigger email/bell notification to contact which is being added".


Thanks,

Ajeet

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