You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to stop email notifications for Invoices that are already approved and workflow completed?

Received Response
11
Views
3
Comments
edited Apr 1, 2024 8:53PM in Payables, Payments & Cash Management 3 comments

Summary:

We have a couple invoices that have been approved and paid that managers keep getting reminder emails and notifications to approve. It looks like it gets caught when AP withdraws the approval, makes a change to a different approver, and resubmits for approval. Oracle sends it for approval but continues to remind the original approver to approve in addition even though it is Workflow completed by the updated approver. We also have an instance for an invoice that was cancelled in the system and the manager is getting reminder emails. Synchronize Notifications in Global Header is scheduled to run every 15

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!