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Feasibility/Capability to put previous START time & END time on same day Activity

in Field Service 2 comments

Summary:

I am seeking for the clarity that Is OFSC capability supports, if we can put previous start time and end time on the same day of the activity?

USE Case: As an technician I completed by activity between 8.00AM to 8.30AM and but not completed in OFSC, Now I am accessing OFSC system at 11.00AM and need to complete the same activity with correct time on the instance which was morning 8.00AM. how am I going to get this done?

It will be grateful if anyone can clarify the concern in terms of feasibility and capability, with the steps so that I can meet my deadlines.

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