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Enable capture SMS body in notification in OFSC.

in Field Service 1 comment

Summary: Hi Team,

We have the business requirement as below mentioned

Capture all interactions with customer via manual entry by fulfillment partner in WFM-OFSC or triggered automatically by system when order activity status changes in WFM-OFSC from open to suspend/ cancel Activity ID.


Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):24C



Code Snippet (add any code snippets that support your topic, if applicable): Currently we have verified SMS Body present in my upsteram system:OAG Application but SMS Body not present in WFM-OFSC Application,

Please find attached snap shot for your ref.

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