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IDR: Invoice image restrictions

in Payables, Payments & Cash Management 1 comment

Hi,

I wanted to know what are the restrictions for sending Invoice images into IDR, I can't seem to find any exact documentation on what is allowed and what is not allowed.

Some queries that I had:

  1. Which special characters can/cannot be recognised by IDR? (We have noticed that sometime characters line backslash(/), forward-slash(\), comma(,), period(.), hyphen(-), underscore(_), colon(:), semi-colon(;), etc. have trouble being ingested…. is there any fixed list of characters that is not allowed?)
  2. Can IDR recognise hyperlinks or URLs in the invoice images? Like if the PO number has a hyperlink embedded in it, the PO number sometimes is recognising with spaces between each letter for us.
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