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Alerts sending two emails

Received Response
edited May 11, 2018 2:32PM in Reporting & Analytics for B2C Service 16 comments



I am wondering if anyone came across the same issue and if so how did you solve it?
I have some alerts setup and they seem to be firing correctly, however the recipients are receiving the same report twice.

They do not show in the Report Management as they are not Scheduled reports, just alerts.

For the life of me, I cannot figure out why they are sending twice.

Many thanks



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