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Adding a seperate Average row for each ticket

edited May 15, 2018 4:28PM in Reporting & Analytics for B2C Service 3 comments

Content

Hi All,

I cannot get the Average Row at the bottom of the report to show under each rollup… however, if I add a filter and search by Ref number then it does give me an average for that ticket. But what I need is a separate Average for each ticket... I don't want an average of all tickets.

 

Best regards,

Gary

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