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Adding a seperate Average row for each ticket

Accepted answer
edited May 15, 2018 4:28PM in Reporting & Analytics for B2C Service 3 comments


Hi All,

I cannot get the Average Row at the bottom of the report to show under each rollup… however, if I add a filter and search by Ref number then it does give me an average for that ticket. But what I need is a separate Average for each ticket... I don't want an average of all tickets.


Best regards,


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