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How does OIC receive form fields vs activity fields?

edited Aug 30, 2024 6:51PM in Field Service 2 comments

We had an activity field titled "Outage date and time" that we changed to a form field to use the date and time picker. However, when we complete jobs using the form field OIC isn't receiving the date and time. What should OIC look for when it comes to for fields so it can pick up that date and time?

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