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Redwood 24C: Employees are not receive notification when HR update or edit employee's goal

Summary:

Hello Experts,

We have an issue where employees are not receiving notification when HR Admins edit the employee's goals.

The issue can be replicated using the following Navigation:
My Client Group » Goals » Search for Employee » Select Goal » Edit or Update goals.

Set up:
In Talent Notification we checked :

  • HR Updates a goal

In Alert Composer for Performance Goals Alerts, we are using :

  • Worker Notified After HR/Manager Edits Progress Of Goal
  • Worker Notified After HR/Manager Edits Definition Of Goal

In Manage Administrator Profile:

HRG_ONLINE_PROCESS_THRESHOLD —> Site Profile Level = 100

Are there any solution to this issue ?

Best Regards,

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