Grievance helpdesk request be assigned to employee's supervisor

Requirement: Upon the submission of a grievance help desk request, the system should automatically assign it to the employee's
immediate supervisor. This assignment should trigger a notification to the supervisor, prompting them to review and address the grievance within a 5-day
time frame.

We would need a workaround that Defines an activity to assign the request to the employee's immediate supervisor based on their hierarchical relationship in the system.

Any Ideas on how to achieve this with help desk.

Code Snippet (add any code snippets that support your topic, if applicable):