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Absence balance is not properly updated upon employee absence submission
Summary:
When users submit an absence, their accrual plan balance gets calculated to another value, usually deducting more days than the ones submitted
Content (please ensure you mask any confidential information):
Dear Community,
Your expert opinion is required again. There is a newly implemented legal employer into the absence module. We have noticed a weird behavior for this new absence users. When the employees submit an absence, their plan balance is not calculating correctly, displaying an incorrect amount, suggesting that there were more days being deducted from the balance than the ones being submitted. There is a daily Calculate Accruals process scheduled to run once a day for this new legal employer. When the process runs, the balance is restored. I was wondering if there is anything that can be done in order