The Art of the Possible: Opening Service Requests in a Drawer from the Landing Page
Overview
This tutorial will show you how to use Fusion Service Extensibility to design a drawer that offers a quick way for users to edit service requests from the list page.
Some users prefer to make quick edits without going to the detailed service request page. They only want to open the full page when they need to investigate further or work with related items.
We'll use a "drawer" for this feature. It's a window that slides out from the right side of the page, showing a form to edit service request fields. In this extension, the drawer provides users with three options:
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