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How to Merge Cutsomer

edited Nov 27, 2024 3:31PM in Receivables & Collections 4 comments

Hi Team,

We have received a request from the client to merge one customer with another. As per Oracle Meta Link documentation (attached below for reference), the customer merge process involves utilizing Customer Data Management.

However, in our organization, Customer Data Management is not actively used. Could you please advise on how we can successfully complete this process without leveraging Customer Data Management?

Looking forward to your guidance.

Regards,Prasanna S

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