Fusion Service Center 2024: See the Features That Made This Year Great!

We made more than 70 improvements to Fusion Service Center Redwood in 2024, which was an amazing year. As 2024 draws to a close, I'm pleased to provide a year-end overview for each Fusion Service Center Model after going over all of the Readiness/What's we Published throughout the year. I hope you appreciate this recap or discover what you can do.

If you haven't already made the move to Redwood, 2025 is a fantastic year to start making plans. Oracle has committed to providing the most up-to-date and user-friendly service suite available. Redwood's AI, extensive feature set, improved workflows, and cutting-edge interface serve as the foundation for upcoming enhancements in service delivery.