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Autoprovision Areas of Responsibility
Summary:
Currently in Responsive UI we have hundreds of Location Support colleagues that already have AOR assigned. As I'm building and testing the AOR templates in Redwood, I noticed that the autoprovision process is adding an additional AOR to the colleagues that currently already have AOR assigned. Why does the process not skip these colleagues? Does it not recognize that they already have AOR that was assigned in Responsive UI? If not, then how will this affect the colleague's access? Does their access now start over with the new From Date??
For example: A Location Support colleague has already had AOR assigned for their location since 2023 when the autoprovision process runs, it assigns a new AOR. So now there are TWO active lines of AOR present - the original AOR from 2023 and now the one assigned in 2024. Which effective date is being used for the AOR?