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Contextual Journey - Visible both Resume and Start New Journey
Summary:
I have created a contextual journey for Employee Transfer action. Based on the given criteria, the journey was initiated for an eligible employee.
However, while the journey is InProgress with relevant tasks performers, admin who start the journey can view following 2 options.
- Resume an Active journey
- Select a new journey
Content (please ensure you mask any confidential information):
Since there is an ongoing journey, my question is why there is another option to initiate another same journey for the same employee
Version (include the version you are using, if applicable):
24D
Code Snippet (add any code snippets that support your topic, if applicable):
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