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    • Get Started with Redwood for Oracle Cloud HCM   Begin Now
    To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.

    For more information, please refer to this announcement explaining best practices for getting answers to questions.

    How to disable automated email for Redwood Help Desk

    in Help Desk 4 comments

    Is there a way to disable the below automated system email? Our requestors receive this email when an Agent responds to them within the HD request and they also receive the actual email from the Agent. We would rather they only receive the latter.

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