You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Get Started: AI Resources for Oracle Cloud HCM – Go Here

Progress with Redwood: Redwood Resources for Oracle Cloud HCM -  Go Here

Change Beneficiary Life Event Removes Dependents

in Benefits 10 comments

When a Change Beneficiary Life Event is evaluated and processed on an employee, the dependents on all plans are being removed.

Example: Associate has Medical, Dental, and Vision plans all with Associate + Children tiers. On 5/1/25 a Change Beneficiary life event is processed by the benefits rep. On 4/30/25 all dependents are appearing on all the plans as should in the Benefits Summary. On 5/1/25 onward, the dependents are missing. This is causing issues with our vendor files as they are showing blank dependents even though the employee is carrying plans that requires dependents to be selected.

Can someone help me identify what within our configuration could be causing this?

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!