Report exception if staff account is not logged in
I am looking for a little help with an existing report. So I have a basic report which shows the following:
I would like to add an exception to this report that indicates if one of the assigned accounts is not currently logged in. For example if Agent 3 is not logged in, highlight their name to show me they are not logged in, in real-time. Is this possible? This is so we can re-assign if we can see the agent is not available.