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Trouble with LIKE operator in filter expression.

Accepted answer
edited Oct 2, 2015 3:06PM in Reporting & Analytics for B2C Service 4 comments


I'm experiencing something which I can only describe as odd.. I'm attempting to use a variable in conjunction with a LIKE operator in a report filter.


Expression: upper(CO$Result.Text)
Operator: like
Value Type: Expression
Value: upper(concat('%', $keyword, '%'))


This did not work. I tried setting the Value manually to '%TEST%', and yet still no results were returned. If I set the Value Type from Expression to Constant, then enter %TEST%, it works -- results are returned. However, I cannot devise any use case scenario in where it works with a LIKE operator and the the Value Type is set to Expression. Am I missing something here? Running Oracle Service Cloud August 2014 SP6..

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