Admin unable to transfer performance document

Summary:

Our HR Admins are unable to manually transfer performance documents to a different manager. We are able to complete the transaction and there is a statement on the bottom of the page that indicates the document has been transferred; however, the document is not moving. Has anyone experienced this before?

Content (please ensure you mask any confidential information):

My Client Groups>Performance Documents>Search for Worker>Transfer Document>Select Submit

Version (include the version you are using, if applicable):

25C; Redwood

Code Snippet (add any code snippets that support your topic, if applicable):