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Redwood Benefits – Add Helpdesk Deep Link in “Need Help? Contact Us” Section

in Benefits 1 comment

Summary:

Hi everyone,

We’re currently rolling out Redwood Benefits for one of our clients. On the employee self-service page, the right-hand panel shows the “Need Help? Contact Us” block, which by default pulls the local HR contact person (name, photo, and email).

The client would like to add a direct link to their Helpdesk portal in this same section, so employees can click straight through if they have queries or issues related to their benefits.

Has anyone achieved this?

Thanks and Regards,
Sakhshe

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