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Task Notes are not updating for Assigned Journeys even after running the Process

Hi All,

We have Journey with 7 Tasks with in it and the Journey has been assigned to several Employees and Assigned Tasks are in-progress.

While Assigned Tasks are in-progress, we have a Business requirement to make a change for Task Notes section. Hence, we are making respective Task Notes changes and running the process "Update Assigned Journey Attributes Based on Modified Journey Template". However, only few Task changes are affecting to Assigned Tasks, but not all.
While running the Process, we are passing Checklist Name & Checklist Task Name, and leaving blank for remaining fields (Fields, Configuration & Processing Mode).

Task IDs, Task Codes, Names are matching between Task Configuration and Assigned Tasks. We did lot of testing by making changes and the result remains same, we are left with no-clue.

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