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Start Journey Link in Default Notification Does Not Navigate to Journey Page

in Journeys

Summary:

Under Journey Setup → Journey Template, I have configured a journey checklist template for offboarding. In the notification settings, I selected Content Type = Default Content.

When the journey is assigned to an employee, the email notification is triggered successfully, and the mail body includes the Start Journey option. However, when I click on Start Journey, it does not navigate to the journey page as expected.

Could you please advise how to make the Start Journey link redirect correctly to the assigned journey or the specific task?


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