Performance Document Print Failures in Redwood Due to Tables and Images

Summary:

Since moving to Redwood, we have encountered persistent issues printing Performance Documents when users paste images or Excel tables into comment sections. PDF generation often fails due to excessive run times, or produces unreadable output with dozens of pages of corrupted characters. We’re looking to understand whether this can be technically mitigated, or if there are configuration or usability controls available to prevent the issue at the source.

Content (please ensure you mask any confidential information):

Since the transition to Redwood, we’ve been unable to reliably print Performance Documents for workers when images or Excel tables are copy/pasted into the comments sections.