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Journeys User Defined Template with Alert Composer User Not Sending Correct Template

Summary:

Hello,

I have created a new template for Combined Notifications title TCH Offboarding. We only want this one to send when this specific Journey is assigned. During my testing, only the Notify Owner & Performer of Tasks Initiated template is being utilized even when specific selecting the template on the Journey. We would like for the Notify Owner & Performer of Tasks Initiated template to remain active as other Journeys will utilize this template. Has anyone had this issue or know how to resolve?


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