error when trying to fill e signature task 'You must enter a value in the required fields.'

Summary:

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Hello,

We have an e-signature task configured in Journeys. However, when an employee attempts to enter their name in the required field, the system throws the error: “You must enter a value in the required fields.”

This occurs despite the user populating the name field, indicating that the system is not recognizing the entered value.

You must enter a value in the required fields.

26a

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